Shipping Policy
Shipping Policy
Effective Date: March 11, 2026
At Crispora, we aim to keep our shipping policy clear and straightforward.
1. Order Processing Time
Orders are typically processed within 1 to 3 business days after payment is successfully received.
Please note that order processing time and shipping time are separate.
Processing times may be longer during periods of high order volume, holidays, or due to circumstances outside our control.
2. Shipping Time and Delivery Estimates
Delivery times are estimates only and are not guaranteed.
Estimated shipping times may vary depending on the destination, shipping carrier, customs clearance, local delivery conditions, and other external factors.
The total time to receive your order includes both processing time and shipping time.
3. Shipping Costs
Shipping costs, if applicable, will be shown at checkout before you complete your order.
4. Tracking Information
When tracking information is available, it will be sent to the email address provided with your order after the order has been processed and shipped.
Please note that tracking updates may take time to appear after shipment, and some shipments may not show detailed tracking updates at every stage.
5. Shipping Delays
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, local delivery issues, or other events outside our reasonable control.
Estimated delivery dates are provided for convenience only and should not be considered guaranteed delivery dates.
6. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping information, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes.
If incorrect or incomplete shipping information is provided, this may result in delays, failed delivery, or loss of the package. In such cases, we may not be able to offer a refund.
7. Marked as Delivered but Not Received
If your order is marked as delivered but you did not receive it, please contact us within 5 days after the delivery status is updated.
Before contacting us, we recommend checking your mailbox, safe place, neighbors, front desk, or local carrier, if applicable.
Any review, eligibility decision, or refund outcome for this type of issue will be handled strictly according to our Refund Policy.
8. Lost or Missing Packages
If your order has not arrived and the latest estimated delivery date has passed, please contact us as soon as possible so we can review the issue.
Any request related to a lost, missing, or delayed package will be reviewed under the terms, conditions, and eligibility rules set out in our Refund Policy.
9. Contact Us
If you have any questions about this Shipping Policy or your shipment, please contact us at crispora138@gmail.com.
Crispora
Email: crispora138@gmail.com